Time Warner Cable - Carlsbad CA Consumer Complaints All Reviews

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Time Warner Cable - Carlsbad CA Reviews

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  • Time Warner committed Identity Theft



    I recently received a rash of calls from a collection agency claiming I owed $748 to Time Warner for unpaid bills. I do have a time Warner account that is current in payments but they claimed it was for another account in a city 1.5hrs from my home. Now TWC wants me to fill out a 5 page form to prove to them that I don't owe them for this fake account. They cannot or will not provide any proof this account existed or that I opened it. Same went for the collection agency, no proof, just verbal demands. Don't trust Time Warner /Spectrum with your personal information or you may... More...
    (Cable TV)
    GRas's Picture   GRas    0 Comments   Comments
  • Unable to even set up an account



    I honestly don't know how a company can stay in business if you cant even establish an account. I spent 55 minutes in two separate calls trying to establish an account. I already did all of this on line but they needed to actually create an account when you are on the phone. They couldn't do it. I had to call back three times but they kept disconnecting me. This was not a dropped call because I was calling from a land line. Finally I called and cancelled. I'll get AT&T instead and use HuLu More...
    (Cable TV)
    Genemachine's Picture   Genemachine    0 Comments   Comments


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